Small but mighty, PowerPlay casino is a multi-gaming platform that has what it takes to compete with the best online casino sites in New Zealand. The site features a rich library of 1,000+ casino games, a great welcome offer and VIP bonus, crypto banking options, progressive jackpots, and a solid sportsbook. Read on to learn more about my experience at www.powerplay.com.
Pluses
- Mobile Apps
- 1000+ Casino Games
- Crypto Banking
- Sports Betting
- Progressive Jackpots
PowerPlay Casino Characteristics
| 💵 Minimum deposit | $10 |
| 💰 Minimum withdrawal | $10 |
| 🎁 Welcome Bonus | Up to $1000 + 100 free spins |
| 📃 Licence | Curaçao |
| 🤑 Account currency | New Zealand dollars |
| 💸 Payment methods | VISA, Mastercard, MuchBetter, Paysafecard, Neteller, Skrill, CryptoPay |
| ⏲ Withdrawal time | 0-5 days |
| 🎰 Games | Slots, tables, live casino, sports |
| 🎲 Game Providers | 10+ |
| 📱 Mobile App | Yes |
| 🌐 Interface languages | English |
| ⭐ Tech support | E-mail and live chat |
PowerPlay Casino – Games
There are more than 1,000 casino games available at PowerPlay casino. The selection includes hundreds of popular slots like Big Bass Bonanza and Sweet Powernudge from one of my favourite providers, Pragmatic Play. There is also a good selection of table games like blackjack, baccarat, roulette, poker, live dealer titles, and several progressive jackpot games.
While PowerPlay does not offer demo versions of their games, I like that there are exclusive games available such as Wheels of Flame PowerPlay Jackpot. I was impressed to see that PowerPlay also has an online sportsbook, featuring 25+ sports, including eSports and virtual sports betting options.
Slot Games at PowerPlay Casino
Slots are one of PowerPlay casino’s strengths because they have such a diverse offering. In total, there are over 800 online slot machines to play, and I had access to games with bonus rounds, jackpot prizes, and hidden features which made my gameplay more entertaining. I like the good mix of three-reel classics and modern video slots available. The slot games on the site have an average RTP of 94-96%, but I enjoyed playing Megaways like Big Buffalo Megaways and 8 Tigers Gold Megaways.
PowerPlay also offers a decent selection of capped and progressive jackpot games. I was impressed to find slots with progressive jackpot features from the Mega Moolah and WowPot series. There are also daily must-drop jackpots and sports games. These are some of my favourite slots at PowerPlay casino:
Table Games
I found a decent selection of table games at PowerPlay, including roulette, blackjack, poker, baccarat, Sic Bo, and craps. The virtual table games on the site are quite limited, but the live casino hub offers many more titles from some of the best live casino software providers like Evolution, Playtech, and Pragmatic Play. In total, I found more than 160 table and card games at PowerPlay casino, but here are my top recommendations to try:
- Baccarat No Commission
- Andar Bahar
- Ultimate Texas Hold’em
- Quantum Roulette
- Adventures Beyond Wonderland
PowerPlay Casino – Mobile Service
I had a great mobile casino experience at PowerPlay thanks to the fact that they have made their site 100% mobile-optimised. I was able to access the site using my PowerPlay casino login credentials which gave me access to all the games available without a drop in quality.
Mobile Compatibility
The PowerPlay mobile site is compatible with devices running any of these operating systems:
PowerPlay Casino - App
I have come across several online casinos that do not have a mobile app. This is not the case with PowerPlay as I found a PowerPlay casino app on Google Play, although the app is not available to NZ players. However, I was able to use the mobile site to access all the games at PowerPlay as it is built with HTML5. The games loaded quite fast on the mobile site, and the display adapted to smaller screens without making the features look squished together.
PowerPlay Casino – Software
The games at PowerPlay are powered by some of the best casino software providers. This is one key aspect of a casino I consider during my reviews as the quality of providers determines the quality of games you can play. I found slots from one of the best slot makers, Microgaming, and table and live games from Evolution and Pragmatic Play.
Below, I have included some of the top providers partnering with PowerPlay and some of their best titles you can play:
- Evolution: Monopoly™, Lightning Blackjack™, Super Sic Bo™
- Microgaming: Major Millions™, Mega Moolah Goddess™, Book of Atem™
- Pragmatic Play : Andar Bahar™, Gates of Olympus 1000™, The Dog House Megaways™
- Playtech: Power Play Jackpot™, Gold Rush Cash Collect™, Fire 4 Cash Collect Quattro™
- Skywind Games : Big Buffalo Badlands™, Sea of Pearls™, El Paso Gold™
PowerPlay Casino – Bonus
When I joined PowerPlay, I was hoping to grab some nice casino bonuses and promotional offers to sweeten my experience. Fortunately, PowerPlay casino does not disappoint in this department. While I could not claim a PowerPlay casino no-deposit bonus, I found several exciting deals, from welcome offers to free spins and sports bonuses.
What follows in this section of my PowerPlay casino review is an assessment of the main offers available.
PowerPlay Casino – Welcome Bonus
The welcome bonus at PowerPlay casino is an exclusive three-part match deposit offer worth up to $1,000 and 100 free spins. I was only able to claim this PowerPlay casino bonus after making my first three deposits of $10 each.
Here are some key terms and conditions (T&Cs) tied to this offer:
- Minimum Deposit: $10
- Maximum Bonus: $1,000
- Wagering Requirement: 35x the bonus you receive
- Spins: 100
The first thing I like about this offer is that there is a lot of bonus credit on offer, up to $1,000. I was also able to claim up to 100 PowerPlay casino free spins through this package, although I had to deposit $20 to be eligible. While progressive slots do not contribute towards the 35x wagering requirement of this bonus, I like that there are no annoying PowerPlay casino bonus codes to contend with, which makes it easy to claim the offer.
Note: Further T&Cs apply. Please read them in full before accepting any promotional offer.
PowerPlay Casino – Loyalty Bonus
Unlike other NZ casinos I have gambled on, PowerPlay casino does not have a loyalty programme. However, you can get a loyalty reward through their ‘Refer a Friend’ offer. I was able to get up to $500 just by referring a friend to join the site.
Note: T&Cs apply to the offers you receive.
PowerPlay Casino – VIP Programme
While I could not find a VIP programme at PowerPlay, I was glad to see that the casino has a VIP deposit bonus available. If you’re a high roller, then you will be treated to unique offers when making huge deposits on the site. For example, if you deposit $500 or more, the casino will match your deposit by 100%. Once again, terms and conditions are attached, so make sure to read them carefully.
Banking Options
When it comes to casino payment methods, PowerPlay offers several options. The casino accepts e-wallets, credit/debit cards, prepaid vouchers, and cryptocurrencies. I could deposit as low as $10 with all payment methods, and when it was time to cash out my winnings, it only took 30 minutes via crypto payments.
Here is a complete list of the payment methods available to New Zealanders:
Note: Withdrawals under $100 incur a 3% transaction fee, while the maximum withdrawal via Interac per day is $3,000.
Customer Support
PowerPlay casino claims to offer phone support but I could only contact their support team via email and live chat. I found that the support agents at PowerPlay are quite knowledgeable, patient, and quick to respond to queries. Learn more about PowerPlay’s customer service below.
How to Make Contact
You can contact the support team by sending an email to support@powerplay.com or by clicking on ‘Live Chat’ at the bottom of the page to use their live chat service.
Additional Support
In addition to live chat and email, PowerPlay has one of the most detailed support pages I have seen online. The page covers a wide range of topics, from payments to account management, sports betting, and bonuses. The casino also provides additional support via its responsible gambling service.
I was able to set deposit and time limits on my account and use their ‘play-break’ and self-exclusion features to take a break from gambling. PowerPlay also partners with gambling charities like Gamblers Anonymous and Gambling Therapy which offer anonymous support to players struggling with gambling addiction.
Resolving Your Queries
I found that customer support at PowerPlay is only available between 8:00 am and 6:00 pm Eastern Time. When I contacted PowerPlay via live chat, I got a response within three minutes. Support via email tends to be slower, just like at any other online casino I have played on, but be sure to get a reply within 24 hours.
Casino New Zealand – Safe & Legal
In all my online casino reviews, I only recommend safe online casinos, and PowerPlay is one such platform. You can find all the operator’s licensing information below:
- 100% Legal: PowerPlay casino is a 100% legal site. The casino is owned and operated by Deck Entertainment B.V., a company registered in the Dutch Caribbean.
- 100% Safe: the casino uses 128-bit SSL encryption and partners with reliable payment providers to ensure that players’ data and transactions are safe.
- 100% Fair: PowerPlay casino NZ partners with some of the best software providers whose games are regularly tested for fairness.
- 100% Legit: PowerPlay and its operator are licensed and regulated by the Curacao Gaming Control Board under licence number 5536/JAZ.
Verdict
PowerPlay is a solid online casino that comes with the key features you’d expect from a gaming platform. Despite not having a VIP programme, you can still claim a VIP bonus, play numerous games from some of the best software providers, and use reliable banking methods, including cryptocurrencies. One thing I didn’t like about PowerPlay casino’s offerings is that their customer support is not available 24/7. Beyond that, the casino offers sports betting and dedicated mobile apps for download.
FAQ
Is it safe to play at PowerPlay?
Yes, PowerPlay is a safe online casino with a valid gaming licence from the Curacao Gambling Control Board. The casino also uses the latest encryption to protect players’ data and financial transactions.
What bonus can I claim at PowerPlay?
PowerPlay offers new NZ players a welcome bonus of up to $1,000 and 100 free spins. This welcome offer is divided into three deposit bonuses and can be claimed with a minimum deposit of $10.
How do I claim my bonus at PowerPlay?
To claim each of the three deposit bonuses at PowerPlay, you need to register for an account and deposit at least $10 on your first three deposits.
How can I withdraw funds from PowerPlay?
PowerPlay casino offers several withdrawal options you can use to cash out any potential winnings from your account. This includes e-wallets, credit/debit cards, and cryptocurrencies.
Daniel Chapman is our Editor-in-Chief. A man of many talents, he has been with OCNZ for the past three years. He graduated from the University of Waikato with a Master of Arts degree, so he knows what he is doing when it comes to ensuring that all of the content we publish is epic.