PowerPlay is a small online casino, but they definitely have what it takes to be the best online casino NZ. If you have heard of www.powerplay.com before, then you have probably heard of them because of their sports betting, but they also have an online casino that has more than 250 casino games for you to enjoy. Our PowerPlay Casino review will reveal all you need to know: from the games available, the Welcome Bonus on offer, the responsible gambling services, and much more.
PowerPlay Casino - Games - Entertain Yourself with More Than 250 Games
When you are looking for an online casino to open an account with, you will obviously want to sign up with one that offers a variety of all the most popular casino games. This is exactly what is on offer if you decide to open an account with PowerPlay. Believe us when we tell you that you will definitely not be bored by the games that are available. Let us take a closer look.
Slots are one of PowerPlay's main strengths due to the fact that they have such a diverse offering. Their slot games are really popular with their customers because they come with bonus rounds, jackpot prizes, and hidden features, which all help to keep things really entertaining. They also have some progressive slots, where players have the chance (remember that there is no guarantee when playing casino games) to win millions. No matter what theme you like when it comes to slot games, you will find plenty of options when you want to have some spins at PowerPlay Casino.
What is the RTP for the slots at PowerPlay? The slot games available at this casino have an average RTP of 94-96%, with some having an RTP of 98% or higher. Please keep in mind that a high RTP does not guarantee you a better payout since it represents the payout rate for all players that play the slots.
If you like having spins on slots, then here are some that you should try if you decide to open an account with PowerPlay:
If you are not into your slots and much prefer to play table games, then PowerPlay certainly will not disappoint you with what they have on offer. Here, you have the best of both worlds since they have a wide variety of virtual table games such as poker and blackjack, and live table games such as roulette, blackjack, and poker.
The live games that are available are streamed from studios that have been made to look like a real-life casino, leading to a more immersive experience. You also have the option of speaking to the live dealer and your fellow players thanks to a live chat option.
Below is just a selection of the different table games that you can enjoy at PowerPlay:
European Roulette Gold Series
Jacks or Better Poker
Mobile Games at PowerPlay Casino
Nowadays, more and more of us are gambling on the go using our mobile devices, and if you happen to fit into this category, then you will be happy to find out that mobile gaming is possible thanks to the fact that they have made sure that their site is 100% mobile optimized.
You will be able to enjoy all of the games that are available without a drop in quality, and there will be no lag when you play live casino games on a mobile device. In short, your mobile gambling experience will be just as good as your experience when playing from a desktop device.
All of their games can be played on the go, but here are some more that we recommend you give a try:
A Dark Matter™
Caribbean Stud Poker
Salon Prive Roulette
Atlantic City Blackjack
No matter what type of mobile phone you have, you will be able to enjoy all of the games on offer. In the table below, you can see a summary of the different operating systems that PowerPlay Casino works on.
PowerPlay Casino - App
At the time of writing, there is no app available to download but you should not see this as a deal breaker, especially since their mobile website is so good. Besides, at least with no app you will have more space left on your mobile device for other things.
PowerPlay Casino - Software
The games that you can enjoy at PowerPlay have been created by some of the best software developers in the world, including the likes of Pragmatic Play, Microgaming, and Evolution Gaming. The fact that they have partnered up with such great software developers is another reason why they are doing so well and are competing with older rivals. They are continuously updating their slot and table games portfolio, which helps to keep things nice and fresh.
PowerPlay Casino - Bonus - Sign Up and Receive up to $200 in Bonus Money
Casino bonuses are very useful since they give you the chance to claim extra cash so that you can try out some of the games that are on offer without risking your hard-earned money. The online casino world is a really competitive one, which is great for players since it means online casinos are obliged to offer their new and existing customers bonuses in order to keep them happy.
Bonuses are changed all of the time as online casinos are constantly on the lookout for new and innovative ways to stay one step ahead of their main rivals.
Note: T&Cs apply for all bonuses that you can claim, and it is very important that you read the terms carefully before you go ahead and claim a bonus. Failure to read each T&C could see you make an error that sees you forfeit your bonus.
PowerPlay Casino - Welcome Bonus
If you decide that PowerPlay Casino is the online casino that you would like to join, then they will treat you to a Welcome Bonus of up to $200. This 100% match bonus is only available to new customers and the min deposit stands at $10, while the max is $200. Since the offer is available just the once, you might want to consider making a larger first deposit so you can take advantage of the free money that is on offer.
Some important terms to consider:
Wagering requirements are 35x
Free bonus money can be used on all games
Bonus money lasts for 30 days
Max amount you can win is $4000
There are other T&Cs that apply, so make sure that you read all of these carefully before you go ahead and accept the Welcome Bonus.
Loyalty programs are a common feature at online casinos and they are becoming more prevalent at sportsbooks too. However, there are some online casinos that do not have a loyalty program, and PowerPlay Casino just so happens to be one of those. We honestly do not feel that the lack of a loyalty program should be seen as a reason not to open an account with them.
PowerPlay Casino - VIP Program
While there is no loyalty program in place, there is a VIP deposit bonus available. If you are a high roller, then you will be treated to unique offers when depositing large amounts of money. For example, any customer that deposits $500 or more will get an extra 10% added to their account. This is a very nice bonus, and we feel that as this casino grows in stature, their VIP bonuses will get even better.
Once again, there will be T&Cs that are attached to any VIP bonus that is on offer, so make sure to read them carefully.
When it comes to payment options, you will not find as many options as you can at other online casinos. However, they do have a variety of the best banking options on offer, which is good to see. In the table below, we have summarised the different deposit and withdrawal methods that you can find when playing at PowerPlay. All of their payment options are fully regulated and have high levels of security, so you do not have to worry about any of your financial details getting stolen and used for nefarious means.
When it comes to deposit money in your account, the funds should be available for you to use right away. If there is a bit of a delay, then it is on the partner's side and not PowerPlay's. The minimum deposit, regardless of the banking option that you choose, is $10. With regards to withdrawals, the min amount that you can withdraw is also $10, but you will have to wait various waiting times before your money arrives. For example, if you use ecoPayz, VISA, or MasterCard, then you will just have to wait 0-4 hours, while if you decide to use MuchBetter, then you will have to wait 3-5 working days. Your first withdrawal will be free, but after that if you want to withdraw less than $100, there will be a 3% fee that applies.
In order for us to provide you with the most honest review that we can for all the casinos that we review, we sign up with the site so we can experience what it is like to be a member. This gives us the chance to test important features such as the customer support that is available, although there is a chance you might not even have to use it yourself. However, there is always the possibility that you come across an issue, so it is best to make sure that the customer support is up to scratch and has the power to help. Any betting sites that have poor customer support is one that should be avoided.
Below we have summarised what they offer their customers and how they did when we tested them.
How to get in Touch
Firstly, should you have the need to contact them for whatever reason, you can get in touch with a customer support agent via a live chat feature, phone number, email, and Facebook. Obviously, the quickest way to speak to a member of the customer care team is by making use of live chat. You can contact them between 8am to 6pm EST - if your issue arises outside of these hours, take a look at the FAQ section as this could help solve your issue.
Their support agents can help with various topics such as deposits and withdrawals, account, security, and licensing queries, and any questions about bonuses.
When you are playing at PowerPlay Casino, you can make use of a number of responsible gambling features such a deposit limits and self-exclusion periods.
If you feel that you have developed a bit of a gambling addiction and want to make use of the responsible gambling features that are available, then you can set up a deposit limit or a self-exclusion period by speaking to a customer support agent.
Resolving Your Issues
PowerPlay Casino provides their customers with great support and services. We found that they have the knowledge to resolve any issue that you come across when using their website. To add to this, they are extremely professional and very friendly. Their casino passed all of our tests - the live chat responses were prompt and our emails were replied to within 24 hours. The different questions that we asked them were expertly answered and resolved our pretend issues.
Is PowerPlay Casino Legal and Safe?
It is great to know that a casino has plenty of games to keep you entertained and in with a chance of winning large amounts of money, but the most important thing is that they are safe and legal to register with. So, is it safe and legal to open an account with PowerPlay Casino? Yes, 100%. This casino complies fully with New Zealand's gambling laws, meaning that you are well within your rights to sign up with them and have fun.
PowerPlay Casino hold a license from the Curacao Gaming Control Board, which just so happens to be one of the most reputable gambling regulators in the world. Therefore, this is a clear sign that this casino is completely legal and safe since a reputable gambling regulator is not going to risk their reputation by handing out a license to an online casino that does not deserve it.
Verdict - Should You Sign Up with PowerPlay Casino?
There is no doubt that PowerPlay Casino is a solid one overall. While they might not offer as many games as some of their rivals, all the games, whether they are slots or table games, are some of the best and most popular around at the moment. They also have a very good live casino, which is always great to see. To add to this, the casino always puts their customers' needs first as can be seen from the speedy withdrawal methods and the quality customer care team. Despite a couple of shortcomings, such as the lack of a loyalty program, most players will enjoy playing at this online casino.